Reference

Terms That Govern Your Jet Pass Account

These terms set out the rules for using your Jet Pass account — from opening it to making deposits via bKash, Nagad, or Rocket and requesting withdrawals.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personWallet verification required

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HOW WE HANDLE YOUR DATA

Account Security and Data Under These Terms

Security and data handling are built into these terms, not added as an afterthought. Here is what we commit to and what you can ask for.

Account Security

Your account is protected by OTP verification at every login. If you notice an unrecognised session, lock your account immediately from settings and contact support with your registered wallet number.

Data Retention

We hold your account data and transaction records for as long as your account is active and for a period after closure as required by applicable obligations. You can request a summary of what we hold.

Wallet Verification

Each bKash, Nagad, or Rocket number linked to your account goes through a one-time verification step. This protects your withdrawals and ensures funds return to the correct wallet if a transaction is reversed.

Requesting Changes

To update your registered details — email, phone, or linked wallet — submit a request via live chat or email support. Changes take effect after identity confirmation and typically process within one business day.

TERMS CONTACT PATHS

Reach Us About Your Account Terms

If any part of these terms is unclear, or you need to query a transaction decision made under them, our support team can walk you through the relevant clause and what it means for your account. Reach out through any of the channels below — have your registered wallet number ready to speed things along.

What These Terms Actually Cover

Jet Pass Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you create an account and remain in effect for as long as it stays open. They cover how you use your account wallet, how deposits through bKash, Nagad, and Rocket are handled, and what happens when a withdrawal is requested. By

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using the platform, you confirm you are in an eligible region and that local law where you are permits this type of activity — we do not make that determination for you, and availability is not uniform across all areas of Bangladesh. Your account is personal.
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Sharing access, creating duplicate accounts, or using another person's bKash or Nagad number to fund your wallet is a breach of these terms and may result in account suspension. All payment instructions go through the wallet number tied to your registered account at the time of
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verification. If your Rocket or Nagad number changes, you need to update it through account settings before your next transaction — transfers to unverified numbers are held pending review. These terms may be updated; continued use after a change is posted means you accept the revised
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version.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

Real questions about how these terms work in practice — answered plainly.

These terms apply to anyone who opens an account on Jet Pass. Access depends on your local law and whether you are in an eligible region. If local law where you are does not permit this activity, these terms do not grant you access.

No. All deposits must come from the wallet number registered and verified on your own account. Using another person's bKash, Nagad, or Rocket number breaches these terms and may result in your account being suspended pending review.

Only one account per person is allowed. If we detect duplicate accounts linked to the same identity or payment details, both accounts may be suspended and any pending withdrawals held while we investigate.

The current version is always in the Help Centre under your account. If the terms are updated, a notice is posted and the revision date is shown at the top of the page. Continued use after that date means you accept the changes.

Contact support via live chat or email from your registered address. Provide your current wallet type — bKash, Nagad, or Rocket — and your account ID. After identity confirmation, updates typically process within one business day.

Raise it with support first — quote the relevant section and your transaction reference. If the matter is not resolved through support, the terms outline a formal dispute path you can follow for escalation.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountJet Pass Login InfoJet Pass Glossary

Terms That Govern Your Jet Pass Account

Account Security and Data Under These Terms

Account Security

Data Retention

Wallet Verification

Requesting Changes

Reach Us About Your Account Terms

Common Questions About These Terms

01 Who do these terms apply to?

02 Can I use someone else's bKash or Nagad to deposit?

03 What happens if I open more than one account?

04 How do I get a copy of the current terms?

05 How do I request changes to my registered wallet details?

06 What if I disagree with a decision made under these terms?

Terms & Conditions

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